# Every payment captured. Every ticket issued.<br/>Every time

Process payments through any provider, any method, any currency with automatic ticket issuance, instant refunds, and full PCI-DSS v4 compliance. No gaps, no delays, no manual reconciliation.

- Any PSP, any method
- PCI-DSS v4 compliant
- Automatic ticket issuance
- Real-time refund processing

## Why airlines lose money<br/>between booking and ticket
Payment failures, delayed ticket issuance, and manual reconciliation cost airlines revenue every day, and most don't even see it happening.

### Failed payments, lost bookings

Payment errors go unretried, passengers drop off, and bookings expire before tickets are ever issued.

### Tickets issued late or never

Delays between payment capture and e-ticket issuance create passenger complaints, operational confusion, and revenue gaps.

### Manual reconciliation

Finance teams spend hours matching PSP settlements to bookings because payment data lives in a separate system.

### Limited payment options

Passengers abandon bookings when their preferred method isn't available, especially in markets where cards aren't the default.

## One system for every payment operation
Process, track, refund, and reconcile payments from a single platform - connected to reservations, inventory, and finance.

### Accept any payment, anywhere

Cards, bank transfers, QR codes, mobile wallets, cash references, and crypto through any global or local PSP. Add new methods without re-integration.

### Automatic ticketing on payment

The moment payment clears, the e-ticket is issued. No queue, no delay, no manual trigger. Booking and ticket are always in sync.

### Refunds that process themselves

Involuntary refunds, fare-rule cancellations, and partial refunds are calculated and sent back to the original payment method automatically.

### Full transaction visibility

Every charge, refund, retry, and settlement in one admin panel. Filter by booking, flight, channel, or PSP - no switching between dashboards.

## Works with your payment providers - all of them

Farel integrates with global and local PSPs out of the box. Switch providers, add regional methods, or run multiple PSPs in parallel without rebuilding your payment flow.

## PCI-DSS v4 compliant. Card data stored securely

End-to-end encryption, tokenized card storage, 3-D Secure authentication, and risk checks on every transaction. Loyal passengers can save cards for faster checkout without compromising security.

## FAQ
Answers to the questions we hear most from airline teams.

### Which payment providers does Farel integrate with?

Farel integrates with major global PSPs like Stripe, Adyen, and Worldpay, as well as regional processors and local payment methods. New providers can be added without rebuilding your payment flow.

### How does automatic ticket issuance work?

When a payment clears, the e-ticket is issued instantly - no manual step, no queue. If a payment fails, the system retries based on configurable rules and notifies the passenger automatically.

### Are passenger card details stored securely?

Yes. Card data is tokenized and stored in a PCI-DSS v4 compliant vault. Returning passengers can pay with saved cards for faster checkout. 3-D Secure authentication and risk checks run on every transaction.

### How are refunds processed?

Refunds triggered by cancellations, fare rules, or schedule changes are calculated automatically and sent back to the original payment method. Partial refunds and ancillary-only refunds are also supported.

### Can we use different PSPs for different markets?

Yes. Farel supports multi-PSP routing - you can assign different providers by region, currency, or payment method. Transactions route automatically based on rules you configure.

### How does payment reconciliation work?

PSP settlements are matched automatically to bookings and tickets inside Farel. Finance teams see charges, refunds, fees, and net revenue per booking, flight, or channel - no manual exports or spreadsheet matching.