Departure Control System

Departure Control System

From check-in to boarding gate, one system

Handle check-in, boarding, and flight close-out from one screen, with CUTE/CUPPS support and real-time sync to inventory and reservations.

What breaks when departure control is disconnected

Most airlines run DCS separately from their booking and inventory systems. The result: stale passenger lists, missed revenue at the counter, and compliance gaps.

Most airlines run DCS separately from their booking and inventory systems. The result: stale passenger lists, missed revenue at the counter, and compliance gaps.

Stale passenger data

Check-in staff work from PNL snapshots, not live booking data - missing last-minute changes, cancellations, and seat swaps.

Missed counter revenue

Agents can't sell ancillaries at check-in because DCS doesn't know what the passenger already purchased.

Manual compliance reporting

PNRGOV and API-PNR submissions require manual exports or separate middleware to reach border authorities.

Equipment change chaos

Aircraft swaps mean manually rebuilding seat maps, re-checking passengers, and hoping nothing falls through the cracks.

The last chance to sell - make it count

Agents see exactly what each passenger hasn't purchased yet. Bags, seat upgrades, priority boarding, and excess baggage - one click to add, automatically reflected in the booking.

Compliant from counter to border

Farel's DCS is CUTE/CUPPS certified and runs on shared airport infrastructure - no proprietary hardware. PNRGOV and API-PNR are transmitted automatically to border authorities via SITA, ARINC, MQ, or FTP. Encrypted, protocol-compliant, on schedule.

Real-time sync with
inventory & reservations

Seat sales, flight delays, and equipment swaps are mirrored between DCS, inventory, and reservations in real time. Agents and passengers always see the same data.

Live seat maps and statuses

Availability, check-in progress, and boarding status update across inventory, reservations, and DCS simultaneously.

Equipment swaps update everything same

Aircraft change triggers new seat map, rebased seating algorithm, and passenger notifications across DCS and all channels.

Close-out feeds finance directly

Boarding totals, no-shows, baggage counts, and ancillary revenue publish to finance - no manual reconciliation.

Before you decide

Answers to the questions we hear most from airline teams

Answers to the questions we hear most from airline teams

Does the DCS work at airports with shared CUTE/CUPPS infrastructure?

How does seat assignment work and can it be overridden?

How are no-shows and close-out handled?

What compliance messages does the system generate?

Can agents sell ancillaries and collect excess baggage fees during check-in?

What happens when an aircraft is swapped after check-in opens?

Everything your airline needs, in one place

From inventory to check-in, see how each module fits together to streamline your airline operations

Inventory & Pricing

Reservations Core

Check-in & Boarding

Direct Sales & Retail

Finance & Reporting

Inventory & Pricing

Optimize every seat, maximize every flight

Manage seat availability, fare structures, and revenue logic across all distribution channels.

Inventory & Pricing

Reservations Core

Check-in & Boarding

Direct Sales & Retail

Finance & Reporting

Inventory & Pricing

Optimize every seat, maximize every flight

Manage seat availability, fare structures, and revenue logic across all distribution channels.

Inventory & Pricing

Reservations Core

Check-in & Boarding

Direct Sales & Retail

Finance & Reporting

Inventory & Pricing

Optimize every seat, maximize every flight

Manage seat availability, fare structures, and revenue logic across all distribution channels.