Ground operations, gate to gate
The gaps between booking and boarding
Stale passenger data
Check-in staff work from PNL snapshots, not live booking data - missing last-minute changes, cancellations, and seat swaps.
Missed counter revenue
Agents can't sell ancillaries at check-in because DCS doesn't know what the passenger already purchased.
Manual compliance reporting
PNRGOV and API-PNR submissions require manual exports or separate middleware to reach border authorities.
Equipment change chaos
Aircraft swaps mean manually rebuilding seat maps, re-checking passengers, and hoping nothing falls through the cracks.
Run the ground side of every flight
Check in passengers in seconds
Web, mobile, kiosk, and counter check-in from one system. Automated seat assignment with manual override when needed.
Board with confidence
Real-time boarding progress, gate control, and passenger verification with instant alerts for mismatches or security holds.
Sell at the counter, not just the website
Agents see what each passenger has and hasn't purchased. Bags, upgrades, priority - all available at check-in with one click.
Close out flights and move on
No-show processing, final passenger counts, baggage reconciliation, and revenue reporting - all triggered at close-out, not entered after the fact.
Check-in that actually works at airport speed
Counter agents, kiosks, and web check-in all run through the same system. Seat assignments, document checks, and boarding passes - handled in seconds, not minutes.
The last chance to sell - make it count
Agents see exactly what each passenger hasn't purchased yet. Bags, seat upgrades, priority boarding, and excess baggage - one click to add, automatically reflected in the booking.
Compliant from counter to border
Farel's DCS is CUTE/CUPPS certified and runs on shared airport infrastructure - no proprietary hardware. PNRGOV and API-PNR are transmitted automatically to border authorities via SITA, ARINC, MQ, or FTP. Encrypted, protocol-compliant, on schedule.
When something changes, every system knows
Live seat maps and statuses
Availability, check-in progress, and boarding status update across inventory, reservations, and DCS simultaneously.
Equipment swaps update everything same
Aircraft change triggers new seat map, rebased seating algorithm, and passenger notifications across DCS and all channels.
Close-out feeds finance directly
Boarding totals, no-shows, baggage counts, and ancillary revenue publish to finance - no manual reconciliation.
Before you decide
Does the DCS work at airports with shared CUTE/CUPPS infrastructure?
How does seat assignment work and can it be overridden?
How are no-shows and close-out handled?
What compliance messages does the system generate?
Can agents sell ancillaries and collect excess baggage fees during check-in?
What happens when an aircraft is swapped after check-in opens?
