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Departure Control System

Ground operations, gate to gate

Handle check-in, boarding, and flight close-out from one screen, with CUTE/CUPPS support and real-time sync to inventory and reservations.

  • CUTE/CUPPS compatible
  • Automated seat assignment
  • Ancillary sales at the counter
  • Real-time passenger sync

Run the ground side of every flight

Manage check-in, boarding, baggage, and flight close-out from a single DCS.

Stale passenger data
Runs on any airport infrastructure

Runs on any airport infrastructure

CUTE/CUPPS certified and compatible with every AEA device - gate readers, BRS scanners, bag tag printers. No proprietary hardware, no middleware. Works at any airport your airline flies to.

Smart seating that
balances the aircraft

Smart seating that balances the aircraft

Auto-seating considers paid and reserved seats first, then distributes remaining passengers for optimal weight and balance. Passenger preferences, families, and load optimization are handled in one algorithm.

Operational after
15 minutes of training

Operational after 15 minutes of training

A new DCS operator can run the full check-in and boarding flow after a single 15-minute session. Proven in live operations, not a lab estimate.

When something changes, every system knows

Seat sales, flight delays, and equipment swaps are mirrored between DCS, inventory, and reservations in real time. Agents and passengers always see the same data.

Live seat maps and statuses

Live seat maps and statuses

Availability, check-in progress, and boarding status update across inventory, reservations, and DCS simultaneously.

Equipment swaps update everything same

Equipment swaps update everything same

Aircraft change triggers new seat map, rebased seating algorithm, and passenger notifications across DCS and all channels.

Close-out feeds finance directly

Close-out feeds finance directly

Boarding totals, no-shows, baggage counts, and ancillary revenue publish to finance - no manual reconciliation.

FAQ

Before you decide

Answers to the questions we hear most from airline teams

Yes. Farel's DCS is CUTE/CUPPS certified and runs on shared airport workstations. No proprietary hardware required - it integrates with any airport ground environment.
Seats are assigned automatically based on configurable rules (window preference, families together, premium placement). Agents can override any assignment manually at the counter.
At flight close-out, the system automatically processes no-shows, finalizes passenger counts, reconciles baggage, and publishes boarding totals to finance. Agents confirm and close - no manual data entry.
PNRGOV and API-PNR are generated and transmitted automatically to border authorities via SITA, ARINC, or other configured channels. PAXLST and customs declarations are also supported.
Yes. The check-in screen shows each passenger's current purchases and available extras. Agents add services with one click - bags, upgrades, priority, excess baggage, and payment is processed on the spot.
The system automatically remaps the new aircraft layout, reassigns seats based on your rules, and notifies affected passengers. No manual rebuild required.

Everything your airline needs, in one place

From inventory to check-in, see how each module fits together to streamline your airline operations

Inventory & Pricing

Optimize every seat, maximize every flight

Manage seat availability, fare structures, and revenue logic across all distribution channels.

Inventory & Pricing

Ready to take back control?

See the full platform live - tailored to your airline's operations.