Every payment captured. Every ticket issued. Every time
Process payments through any provider, any method, any currency with automatic ticket issuance, instant refunds, and full PCI-DSS v4 compliance. No gaps, no delays, no manual reconciliation.
- Any PSP, any method
- PCI-DSS v4 compliant
- Automatic ticket issuance
- Real-time refund processing
Why airlines lose money between booking and ticket
Payment failures, delayed ticket issuance, and manual reconciliation cost airlines revenue every day, and most don't even see it happening.
Failed payments, lost bookings
Payment errors go unretried, passengers drop off, and bookings expire before tickets are ever issued.
Tickets issued late or never
Delays between payment capture and e-ticket issuance create passenger complaints, operational confusion, and revenue gaps.
Manual reconciliation
Finance teams spend hours matching PSP settlements to bookings because payment data lives in a separate system.
Limited payment options
Passengers abandon bookings when their preferred method isn't available, especially in markets where cards aren't the default.
One system for every payment operation
Process, track, refund, and reconcile payments from a single platform - connected to reservations, inventory, and finance.
Accept any payment, anywhere
Cards, bank transfers, QR codes, mobile wallets, cash references, and crypto through any global or local PSP. Add new methods without re-integration.
Automatic ticketing on payment
The moment payment clears, the e-ticket is issued. No queue, no delay, no manual trigger. Booking and ticket are always in sync.
Refunds that process themselves
Involuntary refunds, fare-rule cancellations, and partial refunds are calculated and sent back to the original payment method automatically.
Full transaction visibility
Every charge, refund, retry, and settlement in one admin panel. Filter by booking, flight, channel, or PSP - no switching between dashboards.
Works with your payment providers - all of them
Farel integrates with global and local PSPs out of the box. Switch providers, add regional methods, or run multiple PSPs in parallel without rebuilding your payment flow.
PCI-DSS v4 compliant. Card data stored securely
End-to-end encryption, tokenized card storage, 3-D Secure authentication, and risk checks on every transaction. Loyal passengers can save cards for faster checkout without compromising security.
FAQ
Before you decide
Answers to the questions we hear most from airline teams.
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