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Airline Reservation System

Bookings that stay in sync, search to gate

Create and manage bookings across every channel from one platform. Automate changes, and refunds, and passenger notifications, synced with inventory and DCS in real time.

  • Multi-channel booking management
  • Automated changes and refunds
  • Real-time inventory synchronization
  • API-first architecture

What breaks when reservations live in silos

When reservations span disconnected systems, manual work multiplies, data conflicts slip through, and passengers feel the gaps.

Disconnected booking channels

Separate systems per channel lead to duplicate PNRs, pricing mismatches, and inventory conflicts.

Manual change handling

Every cancellation, schedule change, and refund lands in an agent queue - one by one.

Passenger communication gaps

Flight changes happen. Passengers find out at the airport.

Operational data conflicts

PNL lists don't match, PNRGOV submissions lag, check-in staff work with stale records.

Sell from anywhere, manage from one place

Every booking, whether from a passenger, agent, or API partner, writes to the same record and syncs instantly with inventory and DCS.

IBE and Mobile app

IBE and Mobile app

Passengers search, book, pay, and manage trips on their own, including changes, refunds, and extras.

Agency platform

Agency platform

Agencies book and pay using their balance or credit line, with commissions and access controls you set.

Web services (API)

Web services (API)

Connect OTAs, meta searches, and tech partners to real-time availability through developer-friendly endpoints.

Admin panel

Admin panel

Search, create, modify, and process payments - full booking control for call center and airport staff.

Direct payment links

Direct payment links

Airline agents create a booking and send a secure link - the customer reviews details and pays at their convenience.

When a flight changes, the system handles the rest

When a flight changes, the system handles the rest

Schedule changes, cancellations, and refund requests trigger automatic rebooking, passenger notifications, and fare-rule processing - no agent queues, no manual steps.

Turn every touchpoint into revenue

Turn every touchpoint into revenue

Passengers can add bags, seats, meals, priority, and bundles at every stage - booking, post-booking, web check-in, and airport counter. Not just one moment, every moment.

From booking to border, in real time

Reservation data flows automatically to inventory, DCS, and regulatory systems. PNL/ADL lists stay current, PNRGOV goes out on time, and check-in staff always work with complete records.

FAQ

Before you decide

Answers to the questions we hear most from airline teams

Traditional CRS platforms handle bookings in isolation - separate from inventory, departure control, and distribution. Farel's reservation system is built as part of a single platform, so every booking automatically syncs with seat availability, DCS passenger lists, and regulatory systems like PNRGOV. There's no middleware, no batch imports, and no data lag between systems.
Yes. Farel supports parallel-run migration, where both systems operate simultaneously during the transition. Existing bookings can be imported, and the cutover happens on a fixed timeline - most airlines go live in 2-8 weeks. There's no long-term lock-in and rollback plans are built into every migration.
When a flight is cancelled or a schedule changes, the system automatically rebooks affected passengers based on configurable rules, processes fare-rule refunds, and sends notifications via email and SMS. Agents can review and override, but most cases resolve without manual intervention.
Yes. Each distribution channel - agency portal, API, IBE can be configured with its own fare access, inventory availability, commission rules, and credit limits. You control what each partner sees and sells.
Passenger data syncs in real time with departure control systems via PNL/ADL messages. PNRGOV is automatically transmitted to customs and border authorities for international flights. If you use a third-party DCS, Farel delivers the same messages to their system automatically.
Yes. Passengers can purchase bags, seats, meals, priority boarding, and bundles at four stages: during booking, post-booking via email or self-service portal, during web check-in, and at the airport counter. Ancillary availability and pricing are managed centrally and apply across all touchpoints.

Everything your airline needs, in one place

From inventory to check-in, see how each module fits together to streamline your airline operations

Inventory & Pricing

Optimize every seat, maximize every flight

Manage seat availability, fare structures, and revenue logic across all distribution channels.

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Inventory & Pricing

Ready to take back control?

See the full platform live - tailored to your airline's operations.

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